Privacy Policy

Champion Construction Supply, Inc. respects the privacy of customers, contractors, suppliers, website visitors, and individuals who contact us.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information received through our website, email, telephone, WhatsApp, quotation requests, and other direct communications.

No Online Checkout

The Champion Construction Supply website does not provide an online shopping cart, checkout system, or direct online payment service.

Product inquiries, quotations, orders, payments, delivery arrangements, and purchases are handled directly through email, telephone, WhatsApp, invoices, or communication with a company representative.

We do not request or process payment-card information directly through the public website.

Information We May Collect

When you contact us or request information, we may collect:

Your name.
Company or business name.
Email address.
Telephone or WhatsApp number.
Billing, project, pickup, or delivery address.
Products and quantities requested.
Project descriptions and construction requirements.
Messages, photographs, plans, measurements, or documents you send us.
Quotation, invoice, purchase, delivery, and customer-service information.
Communication preferences.
Any other information you voluntarily provide.

Information necessary to complete an approved transaction may also be collected through direct communication or business documentation.

Information Collected Automatically

When you visit the website, our hosting provider and authorized technology services may automatically collect limited technical information, such as:

Internet Protocol address.
Browser and device type.
Operating system.
Approximate geographic area.
Pages viewed.
Time and duration of visits.
Referring website.
Website interactions.
Cookie and similar technology identifiers.

This information may be used to operate, secure, maintain, and understand the performance of the website.

How We Use Information

Personal information may be used to:

Respond to questions and product inquiries.
Prepare and follow up on quotations.
Confirm product availability.
Process and administer orders.
Coordinate pickup or delivery.
Communicate regarding products, invoices, claims, returns, or customer service.
Maintain business, accounting, and transaction records.
Improve website content and customer service.
Prevent fraud, misuse, security incidents, or unlawful activity.
Protect our legal rights and business operations.
Comply with tax, accounting, regulatory, safety, or legal requirements.
Send promotional communications when permitted and when the recipient has not opted out.

We seek to collect and retain only the information reasonably necessary for these purposes. The FTC recommends that businesses understand what information they maintain, limit collection to what is needed, protect it, and dispose of it appropriately.

Email and WhatsApp Communications

When you contact Champion Construction Supply through email or WhatsApp, we receive the information contained in your message and the contact information associated with your account.

Messages sent through WhatsApp are also processed by WhatsApp and its affiliated service providers according to their own terms and privacy practices. Content shared with a business account may be visible to authorized personnel who assist in responding to customers.

Do not send sensitive personal information, passwords, government identification numbers, or complete payment-card details through WhatsApp or ordinary email.

By initiating a conversation, you authorize us to use the contact information provided to respond to your inquiry and administer the requested business relationship.

WhatsApp requires businesses using its services to obtain necessary permissions and provide appropriate disclosures regarding the information received from users.

How We May Share Information

We may disclose information to service providers that assist us with:

Website hosting and maintenance.
Email and business communications.
WhatsApp or messaging services.
Customer relationship management.
Analytics and website security.
Accounting and recordkeeping.
Shipping, delivery, or logistics.
Technical and professional services.

These parties may access information only as reasonably necessary to perform their services or as permitted by their own applicable terms.

Information may also be disclosed:

To comply with a valid legal request.
To enforce agreements or protect legal rights.
To investigate fraud, safety, or security concerns.
In connection with a merger, sale, reorganization, financing, or transfer of business assets.
With your direction or consent.

Champion Construction Supply does not knowingly sell personal information for monetary consideration.

Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, administer quotations and transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of.

Data Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no website, email system, messaging platform, storage system, or internet transmission can be guaranteed to be completely secure. Customers should avoid transmitting confidential or sensitive information through unsecured channels.

Privacy Rights

Depending on your location and applicable law, you may have the right to request:

Confirmation of whether we maintain your personal information.
Access to certain personal information.
Correction of inaccurate information.
Deletion of certain information.
Information about the categories and purposes of information collection.
Information about certain disclosures.
Withdrawal of consent when processing is based on consent.
Opt-out from certain promotional communications.

California privacy law provides qualifying California consumers with rights concerning access, deletion, correction, collection practices, and certain sales or sharing of personal information, subject to the law’s applicability and exceptions.

To submit a request, contact us using the information at the end of this policy. We may need to verify your identity before processing a request.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Marketing Communications

You may ask us to stop sending promotional emails or messages at any time by:

Using an unsubscribe option when available.
Replying to the communication with an opt-out request.
Contacting us through the details below.

Opting out of promotional communications does not prevent us from sending messages necessary to respond to an inquiry, administer an order, address an account, or fulfill a legal obligation.

Children’s Privacy

The website is intended for construction-industry customers and a general adult audience. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Federal COPPA requirements apply to websites directed to children under 13 or operators with actual knowledge that they collect children’s personal information.

Third-Party Websites

The website may link to manufacturer websites, social networks, map services, WhatsApp, or other third-party services.

Those parties operate under their own privacy policies and practices. Champion Construction Supply is not responsible for how third parties collect or use information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, technological, or legal changes. The revised policy will be posted with an updated effective date.

Contact Us

Privacy questions and requests may be submitted through: